Carrie Underwood on Meeting Fans: ‘They Expect Me to Be ‘Carrie Underwood,’ But I’m Just Carrie. I’m Sorry!’

Carrie Underwood loves performing and feeding off of the audience’s energy while touring, but she is sometimes at a loss for words when she bumps into a huge fan at the checkout line.

I love being onstage, but that’s different. That’s not Carrie. That’s Carrie Underwood,” the 33-year-old performer told Redbook for their November issue. “The rest of my life I feel like I’m incredibly disappointing to people. Like if I run into someone at the grocery store, I really don’t know what to say because I don’t have a microphone in my hand or bling on. They expect me to be ‘Carrie Underwood,’ but I’m just Carrie. I’m sorry!”

The down-to-earth songstress mentioned that she used to enjoy connecting with fans online but as social media has gotten more and more prevalent, trolls have made trying to talk to fans directly very difficult.

Carrie Underwood Poses for Redbook
CREDIT: Jeff Lipsky/Redbook

“I feel like bullies have changed the way I react to the world. You want to be connected to your fans, and I used to feel like I could go through social media and talk to people, really have that communication,” she continued. “But you get to a point where there are too many mean people saying mean things— probably just to get a reaction from you—and eventually I was like, ‘I don’t know if I can do this.’ You have to have a barrier up, which is sad.”

As a mother with a demanding career, Underwood also shared some invaluable advice on how she balances her professional and personal life. “Ask for help. Accepting help is hard for me, but I’m learning. Sometimes I feel guilty that this is my son’s life: We live on a bus and we’re in a hotel room and sometimes we’re in the middle of nowhere and it’s not so great. It’s not all glamorous.”

But the singer is quick to admit that, despite the hectic moments, becoming a mom to one-year-old Isaiah Fisher has been everything she hoped it would be.

I’m in a better mood a lot of the time,” Underwood revealed. “He’ll be watching cartoons and I’ll be watching him. I’m completely in love. I love it when he’s sleepy and I get to hold him and smell him. He doesn’t know I’m staring at him and being all googly-eyed!”

Carrie Underwood Poses for Redbook
CREDIT: Jeff Lipsky/Redbook