Gilles said it perfectly: Maks is know as a bad boy and tough teacher. He's been that way since the show began. For someone like Gilles, he knows he needs a tough teacher to push him to be better. But he seems to be saying that if that's not what someone needs, or if it becomes too tough, then definitely just talk to the producers. I know that Hope says she did that but to me, at that point, she had the option to get a different pro or even leave, as Aya said, this isn't a domestic abuse case where she was powerless. And from what I saw in rehearsal clips she gave as good as she got and tried to create this "tough chick" image. It's tough to know what really happened but as Gilles said, if it's a problem, talk to the producers. They gave her options. She didn't want them.